Refund Policy

All our offerings are Print on Demand. This means that we will print your product specially for you, after you have ordered it.

Our satisfaction guarantee is for your peace of mind. This means that we will promptly issue refunds or replacements for orders that are defective in any way, undelivered, or if the wrong item is shipped.

If a return or exchange is requested pursuant to these guidelines, we will review the request and determine if a refund or exchange will be given. Refund/exchange requests must be made within 14 days of delivery. You are responsible for returning the item to our returns center.

No refunds will be given for mistakes made outside of our control. This includes customers ordering the wrong size, style, or color.

We ship our products by Canada Post, USPS, UPS, FEDEX or other major carriers. We do not accept any responsibility for any delays that occur after a shipment has been collected from us by the carrier, as shipping delays are completely out of our control. All our shipping expectations and guidelines are based on normal shipping times issued publicly by the carriers.

No refunds will be given for any delayed deliveries that are the result of delays in the shipping process.

In the event that an item is sold out after you have paid, we will promptly refund the amount for this item to you. If the sold out item is part of a larger order, the refund for the sold out item will not affect any other items in your order. These orders will be processed and shipped as normal.

It is not possible to cancel any orders after they have been placed.

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.